Course Fees & Payment Terms
Course Fee: R12,654.00
Registration Fee: R800.00
Material & Assessment Access Fee: R250.00

• Material & Assessment Access Fee: R250.00 (grants access to learning materials, quizzes, tests, and assessments; this fee is separate from the registration fee and does not form part of the course or school fees)

Payment Terms

1. The R250.00 Material & Assessment Access Fee must be paid before any learning materials or assessments can be accessed.
2. The registration fee of R800.00 must be paid to complete enrollment.
3. The remaining balance of the course fee may be settled through monthly installments of no less than R800.00.
4. Training will commence only once both the access fee and registration fee have been received.
5. Note: Timely payments are required to maintain uninterrupted access to course materials, assessments, and scheduled sessions.

Course Outcomes

1. Understand the basic parts and functions of a computer
2. Perform common computer operations such as creating, saving, and managing files
3. Use Microsoft Word to create, format, and edit documents
4. Apply basic and intermediate Word features such as tables, lists, page layout, and styles
5. Use Microsoft Excel to enter data, create spreadsheets, and perform basic calculations
6. Create charts and use essential Excel functions such as SUM, AVERAGE, and MAX
7. Design simple but professional presentations using Microsoft PowerPoint
8. Add images, transitions, animations, and design elements in PowerPoint slides
9. Improve typing speed and accuracy
10. Apply computer skills to school assignments and everyday tasks

Course Fees & Payment Terms
Course Fee: R12,654.00
Registration Fee: R800.00
Material & Assessment Access Fee: R250.00

• Material & Assessment Access Fee: R250.00 (grants full access to study materials, learning resources, quizzes, tests, and assessments; this fee is separate from the course and school fees)

Payment Terms

1. The R250.00 Material & Assessment Access Fee must be paid before the student can access any learning materials, quizzes, or assessments.
2. The registration fee of R800.00 must be paid to complete enrollment.
3. Training will only commence once both the access fee and registration fee have been received.
4. The remaining balance of the course fee may be settled through monthly installments of no less than R800.00.
5. All monthly payments must be made within 31 days of the due date. Failure to pay will result in:
   • Account lock
   • Loss of access to course materials, quizzes, tests, and classes
   • The student will need to have their account re-created to resume the course, starting afresh
6. Note: Timely payments are required to maintain uninterrupted access to course materials and participation in scheduled sessions.

Course Description

The National End User Computing course is designed to equip learners with fundamental computer knowledge and practical skills required to use a computer confidently in personal, educational, or workplace environments. The course focuses on basic computer operations, software usage, and responsible use of technology.

Course Objectives

By the end of this course, learners will be able to:

• Understand basic computer concepts and terminology
• Operate a computer and manage files effectively
• Use common computer applications for daily tasks
• Communicate using email and basic internet tools
• Apply basic computer safety and security practices

Course Content / Modules

• Introduction to Computers
• Computer Hardware and Software Basics
• Operating Systems (Basic Navigation)
• File and Folder Management
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Internet Browsing and Online Safety
• Email Setup and Usage
• Basic Computer Maintenance and Care

Target Learners

• Beginners with little or no computer experience
• Students and job seekers
• Community members seeking digital literacy
• Office support and entry-level workers

Entry Requirements

• Basic reading and writing skills
• No prior computer knowledge required

Duration

• Flexible (e.g., 52 weeks / 12 months depending on training schedule)

Mode of Delivery

• Classroom-based training
• Practical, hands-on computer sessions

Assessment Methods

• Practical computer tasks
• Short quizzes or tests
• Continuous assessment

Certification

Learners will receive a Certificate of Completion in National End User Computing upon successful completion of the course.

Career & Skills Outcomes

• Improved digital literacy
• Readiness for office or administrative roles
• Foundation for further ICT or computer studies

Course Fees & Payment Terms
Course Fee: R7,909.00
Registration Fee: R800.00

• Material & Assessment Access Fee: R250.00 (grants access to learning materials, quizzes, tests, and assessments; separate from the registration fee and course fee)

Payment Terms

1. The R250.00 Material & Assessment Access Fee must be paid before accessing learning materials, quizzes, or assessments.
2. The registration fee of R800.00 must be paid to complete enrollment.
3. The remaining balance of the course fee may be settled through monthly installments of no less than R800.00.
4. Training will commence only once both the access fee and registration fee have been received.
5. Note: Timely payments ensure uninterrupted access to course materials, assessments, and scheduled sessions.

ICT Office Administration Course

The ICT Office Administration course teaches students how to use information and communication technology (ICT) tools to perform office and administrative tasks efficiently.

Purpose of the Course

• Equip learners with essential computer and administrative skills.
• Prepare learners for office work in modern, technology-driven environments.
• Improve learners’ ability to use digital tools, manage information, and communicate professionally.
• Promote effective record-keeping, customer service, and office communication.
• Develop competence in office software such as word processing, spreadsheets, presentations, databases, and email systems.

Key Topics Covered

1. Computer Literacy & ICT Fundamentals

• Hardware, software, operating systems
• File management
• Internet & email use

2. Microsoft Office or Equivalent Software

• Word: Letters, reports, formatting
• Excel: Spreadsheets, formulas, data tables
• PowerPoint: Presentations
• Outlook: Email & calendar management
• Access / Databases: Basic data entry & management

3. Office Procedures

• Filing systems (digital & physical)
• Meeting preparation
• Telephone etiquette
• Reception duties
• Document management

4. Business Communication

• Professional writing
• Report creation
• Verbal communication skills
• Customer service

5. Keyboarding & Typing Skills

• Typing speed
• Accuracy
• Ergonomics

6. Basic Accounting & Office Finance

• Invoices
• Receipts
• Petty cash
• Simple bookkeeping

7. Workplace Professionalism

• Ethics
• Time management
• Teamwork
• Problem-solving

Learning Outcomes

1. Use computers and office software confidently.
2. Create professional documents, reports, and spreadsheets.
3. Communicate effectively in a business environment.
4. Manage office tasks such as filing, scheduling, and data entry.
5. Maintain accurate records and handle basic financial tasks.
6. Provide customer service and support office operations.
7. Apply workplace professionalism and ethics.

Career Opportunities

• Office Administrator
• Receptionist
• Secretary
• Data Capturer
• Typist
• Office Assistant
• Customer Service Clerk
• Administrative Support Staff
• Junior Office Manager

Course Duration

• Short course: 28 to 30 weeks (7 months)

Course Fees & Payment Terms
Course Fee: R10,304.00
Registration Fee: R800.00

• Material & Assessment Access Fee: R250.00 (grants access to learning materials, quizzes, tests, and assessments; separate from the registration fee and course fee)

Payment Terms

1. The R250.00 Material & Assessment Access Fee must be paid before accessing learning materials, quizzes, or assessments.
2. The registration fee of R800.00 must be paid to complete enrollment.
3. The remaining balance of the course fee may be settled through monthly installments of no less than R800.00.
4. Training will commence only once both the access fee and registration fee have been received.
5. Note: Timely payments ensure uninterrupted access to course materials, assessments, and scheduled sessions.

P5 ICT Office Professionals Skill Program

The P5 ICT Office Professionals Skill Program is an advanced office and ICT training course designed to develop professional office skills, project management competencies, and practical accounting knowledge needed in corporate and modern office environments.

Duration

• 8 months (flexible schedule depending on the training provider)

Purpose of the Program

• Enhance learners’ skills in Microsoft Office, project management, and digital tools
• Prepare learners for professional office and administrative roles
• Provide practical knowledge for small business accounting and project coordination
• Develop competence in digital documentation, reporting, and presentations
• Strengthen employability through workplace-ready ICT skills

Core Modules & Tools Covered

1. Microsoft Office Suite

• Word: Advanced formatting, templates, mail merge
• Excel: Formulas, functions, charts, pivot tables, data analysis
• PowerPoint: Professional presentations, animations, transitions
• Outlook: Email management, scheduling, calendar coordination

2. Microsoft Project

• Project planning and scheduling
• Task management and milestones
• Resource allocation and tracking
• Project reporting and documentation

3. Microsoft Paint / Digital Graphics

• Basic digital graphics design
• Image editing and annotation
• Creating visual content for presentations

4. QuickBooks / Accounting Basics

• Managing invoices, receipts, and petty cash
• Basic bookkeeping and account reconciliation
• Generating financial reports

Learning Outcomes

1. Use Microsoft Office Suite and project tools efficiently for professional tasks
2. Manage office projects, schedules, and resources effectively
3. Create professional reports, presentations, and spreadsheets
4. Apply basic accounting principles using QuickBooks
5. Produce digital graphics for communication and presentation purposes
6. Demonstrate professional office communication and workflow management

Career Opportunities

• Office Manager
• Project Coordinator / Assistant
• Administrative Officer
• Accounts Clerk / Assistant
• Data Capturer / Typist
• Customer Service Officer
• Junior Business Analyst
• Digital Support Assistant

Course Fees & Payment Terms
Course Fee: R8,244.00
Registration Fee: R800.00

• Material & Assessment Access Fee: R250.00 (grants access to learning materials, quizzes, tests, and assessments; separate from the registration fee and course fee)

Payment Terms

1. The R250.00 Material & Assessment Access Fee must be paid before accessing learning materials, quizzes, or assessments.
2. The registration fee of R800.00 must be paid to complete enrollment.
3. The remaining balance of the course fee may be settled through monthly installments of no less than R800.00.
4. Training will commence only once both the access fee and registration fee have been received.
5. Note: Timely payments ensure uninterrupted access to course materials, assessments, and scheduled sessions.

ICT Office Plus Course

The ICT Office Plus Course is an enhanced computer and office administration program designed to equip learners with advanced digital skills, professional office competencies, and practical business knowledge needed in modern workplaces.

It builds on basic ICT/office skills and adds higher-level tools, digital systems, and workplace readiness components.

Purpose of the ICT Office Plus Course

• Develop strong ICT skills for professional office environments
• Prepare learners for higher-level office administration roles
• Improve digital communication, data management, and customer service abilities
• Introduce modern digital tools used in today’s offices
• Strengthen employability by teaching real workplace skills

Typical Modules in ICT Office Plus

1. Advanced Computer Literacy

• File organisation
• Cloud storage (OneDrive, Google Drive)
• Cybersecurity basics
• Online collaboration tools

2. Advanced Microsoft Office Suite

• Word: templates, mail merge, advanced formatting
• Excel: formulas, functions, charts, basic data analysis
• PowerPoint: professional presentations
• Outlook: scheduling, contacts, email management

3. Office Administration Skills

• Document management
• Office procedures & protocols
• Meeting organisation
• Travel arrangements
• Confidentiality and ethics

4. Business Communication

• Professional email
• Report writing
• Customer communication
• Telephone etiquette
• Communication technology

5. Data Capture & Database Basics

• Data entry standards
• Accuracy & validation
• Introduction to databases

6. Digital Customer Service

• Handling customer queries
• CRM basics (Customer Relationship Management)
• Online communication

7. Introduction to Business Finance

• Invoices & quotations
• Petty cash
• Basic accounting principles

8. Keyboarding & Typing Proficiency

• Speed & accuracy training
• Ergonomics

Learning Outcomes

1. Use advanced office software to produce professional documents
2. Manage office tasks with efficiency and accuracy
3. Communicate confidently in digital and face-to-face environments
4. Perform data entry and maintain electronic records
5. Apply office procedures and ethical workplace behaviour
6. Use ICT tools for scheduling, organising, and coordinating office activities
7. Provide effective digital customer support

Career Opportunities

• Office Assistant
• Administrative Clerk
• Receptionist
• Data Capturer
• Secretary
• Junior Office Administrator
• Customer Service Consultant
• Records Clerk
• Call Centre Agent
• Personal Assistant (entry level)

Duration

• Short Course: 7–12 weeks
• Certificate: 3–7 months
• Extended Programme: up to 1 year

Course Fees & Payment Terms
Course Fee: R8,244.00
Registration Fee: R800.00

• Material & Assessment Access Fee: R250.00 (grants access to learning materials, quizzes, tests, and assessments; separate from the registration fee and course fee)

Payment Terms

1. The R250.00 Material & Assessment Access Fee must be paid before accessing learning materials, quizzes, or assessments.
2. The registration fee of R800.00 must be paid to complete enrollment.
3. The remaining balance of the course fee may be settled through monthly installments of no less than R800.00.
4. Training will commence only once both the access fee and registration fee have been received.
5. Note: Timely payments ensure uninterrupted access to course materials, assessments, and scheduled sessions.

ICT Office Plus Course

The ICT Office Plus Course is an enhanced computer and office administration program designed to equip learners with advanced digital skills, professional office competencies, and practical business knowledge needed in modern workplaces.

It builds on basic ICT/office skills and adds higher-level tools, digital systems, and workplace readiness components.

Purpose of the ICT Office Plus Course

• Develop strong ICT skills for professional office environments
• Prepare learners for higher-level office administration roles
• Improve digital communication, data management, and customer service abilities
• Introduce modern digital tools used in today’s offices
• Strengthen employability by teaching real workplace skills

Typical Modules in ICT Office Plus

1. Advanced Computer Literacy

• File organisation
• Cloud storage (OneDrive, Google Drive)
• Cybersecurity basics
• Online collaboration tools

2. Advanced Microsoft Office Suite

• Word: templates, mail merge, advanced formatting
• Excel: formulas, functions, charts, basic data analysis
• PowerPoint: professional presentations
• Outlook: scheduling, contacts, email management

3. Office Administration Skills

• Document management
• Office procedures & protocols
• Meeting organisation
• Travel arrangements
• Confidentiality and ethics

4. Business Communication

• Professional email
• Report writing
• Customer communication
• Telephone etiquette
• Communication technology

5. Data Capture & Database Basics

• Data entry standards
• Accuracy & validation
• Introduction to databases

6. Digital Customer Service

• Handling customer queries
• CRM basics (Customer Relationship Management)
• Online communication

7. Introduction to Business Finance

• Invoices & quotations
• Petty cash
• Basic accounting principles

8. Keyboarding & Typing Proficiency

• Speed & accuracy training
• Ergonomics

Learning Outcomes

1. Use advanced office software to produce professional documents
2. Manage office tasks with efficiency and accuracy
3. Communicate confidently in digital and face-to-face environments
4. Perform data entry and maintain electronic records
5. Apply office procedures and ethical workplace behaviour
6. Use ICT tools for scheduling, organising, and coordinating office activities
7. Provide effective digital customer support

Career Opportunities

• Office Assistant
• Administrative Clerk
• Receptionist
• Data Capturer
• Secretary
• Junior Office Administrator
• Customer Service Consultant
• Records Clerk
• Call Centre Agent
• Personal Assistant (entry level)

Duration

• Short Course: 7–12 weeks
• Certificate: 3–7 months
• Extended Programme: up to 1 year

Course Fees & Payment Terms
Course Fee: R6,569.00
Registration Fee: R800.00

Payment Terms

1. A deposit of R250 is required to secure your place in the course.
2. The registration fee of R800 must be paid to complete enrollment.
3. The remaining balance of the course fee can be settled through monthly installments of no less than R800.
4. Training commencement is contingent upon receipt of both the deposit and registration fee.
5. Note: Timely payments are required to maintain uninterrupted access to course materials and participation in scheduled sessions.

ICT Office Skills Course – Overview

The ICT Office Skills Course provides learners with the essential computer, communication, and administrative skills needed to function effectively in a modern office environment.
It focuses on foundational ICT competencies and practical office tasks that support workplace productivity.

Purpose of the Course

The ICT Office Skills Course aims to:

• Equip learners with essential digital literacy and office administration skills
• Build confidence in using computers and office software
• Improve communication and customer service abilities
• Prepare learners for entry-level administrative roles
• Develop professionalism, accuracy, and organizational skills

Typical Course Modules

1. Introduction to Computers & ICT

• Understanding hardware and software
• Operating systems basics
• File management
• Internet and email use

2. Microsoft Office (or similar software)

• Word: letters, memos, reports
• Excel: simple spreadsheets, formulas, tables
• PowerPoint: basic presentations
• Outlook: email and calendar basics

3. Office Administration Basics

• Office procedures
• Filing systems
• Handling mail and messages
• Reception and telephone etiquette
• Meeting preparation

4. Business Communication Skills

• Professional email writing
• Report and letter writing
• Verbal communication
• Customer service basics

5. Data Entry & Record Management

• Capturing information accurately
• Maintaining digital and physical records
• Attention to detail

6. Typing & Keyboard Skills

• Typing speed building
• Accuracy practice
• Ergonomics and posture

7. Workplace Ethics & Professional Conduct

• Time management
• Teamwork
• Confidentiality
• Professional behaviour in the workplace

Learning Outcomes

After completing the ICT Office Skills Course, learners will be able to:

1. Use computers and office software confidently
2. Create simple documents, spreadsheets, and presentations
3. Communicate effectively in an office setting
4. Handle office duties such as filing, reception, and scheduling
5. Perform accurate data entry and maintain records
6. Demonstrate professional behaviour and workplace readiness

Career Opportunities

This course prepares learners for:

• Office Assistant
• Receptionist
• Administrative Clerk
• Data Capturer
• Call Centre Agent
• Customer Service Assistant
• Filing Clerk

Duration

Depending on the institution:

• Short Course: 26 weeks
• Certificate Course: 5–6 months

Course Fees & Payment Terms
Course Fee: R5,454.00
Registration Fee: R800.00

• Material & Assessment Access Fee: R250.00 (grants access to learning materials, quizzes, tests, and assessments; this fee is separate from the registration fee and does not form part of the course or school fees)

Payment Terms

1. The R250.00 Material & Assessment Access Fee must be paid before any learning materials or assessments can be accessed.
2. The registration fee of R800.00 must be paid to complete enrollment.
3. The remaining balance of the course fee may be settled through monthly installments of no less than R800.00.
4. Training will commence only once both the access fee and registration fee have been received.
5. Note: Timely payments are required to maintain uninterrupted access to course materials, assessments, and scheduled sessions.

Course Outcomes

1. Understand the basic parts and functions of a computer
2. Perform common computer operations such as creating, saving, and managing files
3. Use Microsoft Word to create, format, and edit documents
4. Apply basic and intermediate Word features such as tables, lists, page layout, and styles
5. Use Microsoft Excel to enter data, create spreadsheets, and perform basic calculations
6. Create charts and use essential Excel functions such as SUM, AVERAGE, and MAX
7. Design simple but professional presentations using Microsoft PowerPoint
8. Add images, transitions, animations, and design elements in PowerPoint slides
9. Improve typing speed and accuracy
10. Apply computer skills to school assignments and everyday tasks