Electronic Messaging Lesson

Specific Outcome 1: Understand E-Mail Concepts

What is E-Mail?

E-Mail (Electronic Mail) is a digital method used to send and receive messages over the Internet.

Microsoft Outlook Interface

Structure of an E-Mail Address

✅ E-Mail Etiquette

• Use a clear subject line
• Be polite and professional
• Avoid typing in ALL CAPS
• Do not open suspicious attachments
• Respect privacy and confidentiality

⚡ Benefits of E-Mail

⚠️ Limitations of the Internet

• Viruses and malware
• Security risks
• Spam messages
• Inappropriate use of E-Mail
• Dangerous attachments

Specific Outcome 2: Create and Send an E-Mail

 Opening Outlook

1. Click the Start Menu
2. Search for Microsoft Outlook
3. Open the application

Compose New E-Mail

 Addressing an E-Mail

Subject Line

The subject line should clearly explain the purpose of the E-Mail.

Attaching Files

1. Click the paperclip icon
2. Select the file
3. Click Open
4. Send the E-Mail

Specific Outcome 3: Receive and Respond to E-Mails

Receiving E-Mails

• Messages appear in the Inbox
• Unread messages are highlighted
• Attachments can be opened or saved

Safety Precautions

• Do not open unknown attachments
• Delete spam messages
• Use antivirus software
• Check sender information carefully

Reply Options

Specific Outcome 4: Print an E-Mail

1. Open the E-Mail
2. Click File → Print
3. Select Printer
4. Click Print

Specific Outcome 5: Work with Multiple E-Mails

• Open multiple E-Mails
• Switch between messages
• Copy and move text
• Delete unnecessary messages
• Archive E-Mails when needed

⚙️Specific Outcome 6: Adjust E-Mail Settings

• Show or hide toolbars
• Add or remove columns
• Adjust reading pane settings
• Mark messages as read/unread
• Customize Inbox views

❓Revision Questions

1. What are the three parts of an E-Mail address?
2. What is the purpose of the subject line?
3. Name two benefits of E-Mail.
4. What is spam mail?
5. Explain Reply and Reply All.
6. Why should suspicious attachments be avoided?