Description
Course Fees & Payment Terms
Course Fee: R6,569.00
Registration Fee: R800.00
Deposit to Secure Enrollment: R250 (to reserve your place; separate from the registration fee)
Payment Terms
- A deposit of R250 is required to secure your place in the course.
- The registration fee of R800 must be paid to complete enrollment.
- The remaining balance of the course fee can be settled through monthly installments of no less than R800.
- Training commencement is contingent upon receipt of both the deposit and registration fee.
- Note: Timely payments are required to maintain uninterrupted access to course materials and participation in scheduled sessions.
ICT Office Skills Course – Overview
The ICT Office Skills Course provides learners with the essential computer, communication, and administrative skills needed to function effectively in a modern office environment.
It focuses on foundational ICT competencies and practical office tasks that support workplace productivity.
Purpose of the Course
The ICT Office Skills Course aims to:
- Equip learners with essential digital literacy and office administration skills
- Build confidence in using computers and office software
- Improve communication and customer service abilities
- Prepare learners for entry-level administrative roles
- Develop professionalism, accuracy, and organizational skills
Typical Course Modules
1. Introduction to Computers & ICT
- Understanding hardware and software
- Operating systems basics
- File management
- Internet and email use
2. Microsoft Office (or similar software)
- Word: letters, memos, reports
- Excel: simple spreadsheets, formulas, tables
- PowerPoint: basic presentations
- Outlook: email and calendar basics
3. Office Administration Basics
- Office procedures
- Filing systems
- Handling mail and messages
- Reception and telephone etiquette
- Meeting preparation
4. Business Communication Skills
- Professional email writing
- Report and letter writing
- Verbal communication
- Customer service basics
5. Data Entry & Record Management
- Capturing information accurately
- Maintaining digital and physical records
- Attention to detail
6. Typing & Keyboard Skills
- Typing speed building
- Accuracy practice
- Ergonomics and posture
7. Workplace Ethics & Professional Conduct
- Time management
- Teamwork
- Confidentiality
- Professional behaviour in the workplace
Learning Outcomes
After completing the ICT Office Skills Course, learners will be able to:
- Use computers and office software confidently
- Create simple documents, spreadsheets, and presentations
- Communicate effectively in an office setting
- Handle office duties such as filing, reception, and scheduling
- Perform accurate data entry and maintain records
- Demonstrate professional behaviour and workplace readiness
Career Opportunities
This course prepares learners for:
- Office Assistant
- Receptionist
- Administrative Clerk
- Data Capturer
- Call Centre Agent
- Customer Service Assistant
- Filing Clerk
Duration
Depending on the institution:
- Short Course: 26 weeks
- Certificate Course: 5–6 months
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