Description
Course Fees & Payment Terms
Course Fee: R7,909.00
Registration Fee: R800.00
- Material & Assessment Access Fee: R250.00 (grants access to learning materials, quizzes, tests, and assessments; separate from the registration fee and course fee)
Payment Terms
- The R250.00 Material & Assessment Access Fee must be paid before accessing learning materials, quizzes, or assessments.
- The registration fee of R800.00 must be paid to complete enrollment.
- The remaining balance of the course fee may be settled through monthly installments of no less than R800.00.
- Training will commence only once both the access fee and registration fee have been received.
- Note: Timely payments ensure uninterrupted access to course materials, assessments, and scheduled sessions.
ICT Office Administration Course
The ICT Office Administration course teaches students how to use information and communication technology (ICT) tools to perform office and administrative tasks efficiently.
Purpose of the Course
- Equip learners with essential computer and administrative skills.
- Prepare learners for office work in modern, technology-driven environments.
- Improve learners’ ability to use digital tools, manage information, and communicate professionally.
- Promote effective record-keeping, customer service, and office communication.
- Develop competence in office software such as word processing, spreadsheets, presentations, databases, and email systems.
Key Topics Covered
1. Computer Literacy & ICT Fundamentals
- Hardware, software, operating systems
- File management
- Internet & email use
2. Microsoft Office or Equivalent Software
- Word: Letters, reports, formatting
- Excel: Spreadsheets, formulas, data tables
- PowerPoint: Presentations
- Outlook: Email & calendar management
- Access / Databases: Basic data entry & management
3. Office Procedures
- Filing systems (digital & physical)
- Meeting preparation
- Telephone etiquette
- Reception duties
- Document management
4. Business Communication
- Professional writing
- Report creation
- Verbal communication skills
- Customer service
5. Keyboarding & Typing Skills
- Typing speed
- Accuracy
- Ergonomics
6. Basic Accounting & Office Finance
- Invoices
- Receipts
- Petty cash
- Simple bookkeeping
7. Workplace Professionalism
- Ethics
- Time management
- Teamwork
- Problem-solving
Learning Outcomes
- Use computers and office software confidently.
- Create professional documents, reports, and spreadsheets.
- Communicate effectively in a business environment.
- Manage office tasks such as filing, scheduling, and data entry.
- Maintain accurate records and handle basic financial tasks.
- Provide customer service and support office operations.
- Apply workplace professionalism and ethics.
Career Opportunities
- Office Administrator
- Receptionist
- Secretary
- Data Capturer
- Typist
- Office Assistant
- Customer Service Clerk
- Administrative Support Staff
- Junior Office Manager
Course Duration
- Short course: 28 to 30 weeks (7 months)
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