Description
Course Fees & Payment Terms
Course Fee: R8,244.00
Registration Fee: R800.00
- Material & Assessment Access Fee: R250.00 (grants access to learning materials, quizzes, tests, and assessments; separate from the registration fee and course fee)
Payment Terms
- The R250.00 Material & Assessment Access Fee must be paid before accessing learning materials, quizzes, or assessments.
- The registration fee of R800.00 must be paid to complete enrollment.
- The remaining balance of the course fee may be settled through monthly installments of no less than R800.00.
- Training will commence only once both the access fee and registration fee have been received.
- Note: Timely payments ensure uninterrupted access to course materials, assessments, and scheduled sessions.
ICT Office Plus Course
The ICT Office Plus Course is an enhanced computer and office administration program designed to equip learners with advanced digital skills, professional office competencies, and practical business knowledge needed in modern workplaces.
It builds on basic ICT/office skills and adds higher-level tools, digital systems, and workplace readiness components.
Purpose of the ICT Office Plus Course
- Develop strong ICT skills for professional office environments
- Prepare learners for higher-level office administration roles
- Improve digital communication, data management, and customer service abilities
- Introduce modern digital tools used in today’s offices
- Strengthen employability by teaching real workplace skills
Typical Modules in ICT Office Plus
1. Advanced Computer Literacy
- File organisation
- Cloud storage (OneDrive, Google Drive)
- Cybersecurity basics
- Online collaboration tools
2. Advanced Microsoft Office Suite
- Word: templates, mail merge, advanced formatting
- Excel: formulas, functions, charts, basic data analysis
- PowerPoint: professional presentations
- Outlook: scheduling, contacts, email management
3. Office Administration Skills
- Document management
- Office procedures & protocols
- Meeting organisation
- Travel arrangements
- Confidentiality and ethics
4. Business Communication
- Professional email
- Report writing
- Customer communication
- Telephone etiquette
- Communication technology
5. Data Capture & Database Basics
- Data entry standards
- Accuracy & validation
- Introduction to databases
6. Digital Customer Service
- Handling customer queries
- CRM basics (Customer Relationship Management)
- Online communication
7. Introduction to Business Finance
- Invoices & quotations
- Petty cash
- Basic accounting principles
8. Keyboarding & Typing Proficiency
- Speed & accuracy training
- Ergonomics
Learning Outcomes
- Use advanced office software to produce professional documents
- Manage office tasks with efficiency and accuracy
- Communicate confidently in digital and face-to-face environments
- Perform data entry and maintain electronic records
- Apply office procedures and ethical workplace behaviour
- Use ICT tools for scheduling, organising, and coordinating office activities
- Provide effective digital customer support
Career Opportunities
- Office Assistant
- Administrative Clerk
- Receptionist
- Data Capturer
- Secretary
- Junior Office Administrator
- Customer Service Consultant
- Records Clerk
- Call Centre Agent
- Personal Assistant (entry level)
Duration
- Short Course: 7–12 weeks
- Certificate: 3–7 months
- Extended Programme: up to 1 year
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